Last updated: July 7, 2026
Haile Medical Group respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit https://www.hailemedicalgroup.com, contact our office, access patient resources, use links provided on our website, or otherwise interact with our website.
This Privacy Policy applies only to information collected through this website. It does not replace any HIPAA Notice of Privacy Practices or other patient privacy notice that applies to protected health information collected, used, maintained, or disclosed as part of patient care.
Who We Are
Our website address is: https://www.hailemedicalgroup.com.
Haile Medical Group is a medical practice located in Gainesville, Florida. The practice provides healthcare services for adults and adolescents, including primary care, mental health, disease management, adolescent medicine, medical marijuana certification, weight loss, vaccinations, on-site lab services, telemedicine, and related services.
Business name: Haile Medical Group
Address: 4750 SW 91st Drive, Gainesville, FL 32608
Phone: (352) 367-9602
Fax: (352) 378-5927
Website: https://www.hailemedicalgroup.com
Information We Collect
We collect information in a limited number of ways, including information you choose to provide and information that may be collected automatically through website technology.
Information You Provide Voluntarily
You may choose to provide information when you contact us by phone, email, mail, through the patient portal, or through any website feature that may be available. This may include:
- Name
- Email address
- Phone number
- Mailing address
- Information included in your message or inquiry
- Information related to appointment requests, patient questions, billing questions, refill requests, accessibility requests, or general communications
Please do not submit sensitive medical information, urgent medical concerns, emergency information, Social Security numbers, financial account numbers, or other highly confidential information through unsecured website communications or general email.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. For medical questions, patient-specific concerns, appointments, prescription refills, billing matters, or urgent issues, please contact our office directly by phone or use the appropriate patient communication channel.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website, hosting provider, security tools, accessibility tools, analytics tools, cookie consent tools, WordPress-related technology, or similar services. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or search engine
- Date and time of visit
- General usage and performance data
- Cookie and consent preference data
- Accessibility, language, or display preferences, where applicable
How We Use Information
Haile Medical Group may use information collected through the website for the following purposes:
- To respond to inquiries and communications
- To provide information about our practice, providers, services, patient resources, appointments, office hours, and location
- To help visitors access patient resources, the patient portal, directions, forms, refill information, or other practice-related resources
- To maintain, operate, secure, and improve the website
- To support website accessibility, usability, and language or display preferences
- To understand general website usage and performance
- To help protect the website from spam, abuse, unauthorized access, and security threats
- To comply with applicable legal, healthcare, administrative, recordkeeping, or regulatory obligations
We do not use website activity to provide medical diagnosis or treatment. Information on this website is provided for general informational purposes only.
HIPAA and Patient Privacy
Haile Medical Group is committed to protecting patient privacy. Health information collected, used, maintained, or disclosed as part of patient care is handled in accordance with applicable healthcare privacy laws, including HIPAA, and any applicable HIPAA Notice of Privacy Practices.
This Website Privacy Policy is separate from patient privacy notices. If you are a patient, please review the applicable HIPAA Notice of Privacy Practices for information about how protected health information may be used and disclosed.
The availability of general website information, patient resources, patient portal links, office information, or contact information does not create a provider-patient relationship and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Patient Portal and Third-Party Patient Services
Our website may link to a third-party patient portal, such as YourHealthFile, or other third-party patient service platforms. These platforms may allow patients to access information, manage account features, communicate with the practice, or use other patient-related services.
Information submitted through a patient portal or other third-party patient service is governed by the privacy policies, terms, security practices, and healthcare privacy obligations applicable to that service.
Haile Medical Group is not responsible for the privacy practices, security, availability, or content of third-party websites or portals that are not controlled by us.
Appointment, Refill, and Patient Communications
Our website may provide phone numbers, office information, appointment information, prescription refill information, patient resources, portal links, directions, and other ways to contact or communicate with Haile Medical Group.
If online contact, appointment, refill, billing, or request forms are enabled on the website in the future, the information submitted through those forms may be used to review, route, and respond to the request. Please do not submit urgent medical issues or sensitive medical details through general website forms unless specifically instructed through an appropriate and secure process.
Google Analytics, Google Tag Manager, and Similar Tools
Depending on the current website configuration, Haile Medical Group may use Google Analytics, Google Tag Manager, or similar analytics tools to help understand how visitors use the website and to improve website performance, usability, and content.
Analytics tools may collect information such as pages visited, time spent on the website, browser type, device type, general location data, referral source, and other usage information. These tools may use cookies or similar technologies.
Google may process information according to its own privacy practices. You can learn more about how Google uses information from websites and apps that use Google services here:
https://policies.google.com/technologies/partner-sites
You can also review Google’s Privacy Policy here:
https://policies.google.com/privacy
Visitors may be able to control or limit certain analytics cookies through our cookie consent tool, browser settings, or opt-out tools provided by Google or other analytics providers.
Cookies and Similar Technologies
Our website may use cookies, local storage, pixels, and similar technologies to support website functionality, security, accessibility features, language or display preferences, analytics, performance, and user preferences.
Cookies may be used for purposes such as:
- Remembering cookie consent choices
- Supporting basic website functionality
- Supporting website security and spam prevention
- Measuring website traffic and performance, if analytics are enabled
- Helping pages load more efficiently
- Remembering accessibility toolbar preferences
- Remembering language, display, or usability settings
- Supporting WordPress administrator login sessions
Depending on your location, browser settings, and the tools enabled on the website, you may be able to accept, reject, or manage certain categories of cookies through our cookie consent tool.
You can also adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
Website Plugins and Third-Party Tools
Our website is built with WordPress and may use plugins or third-party tools to provide design, security, accessibility, translation, performance, analytics, SEO, cookie consent, and related website functionality.
These tools may process limited technical information as needed to provide their services. Examples may include:
- WordPress: used to build, display, and manage website content.
- Website hosting and security tools: used to operate, secure, monitor, and maintain the website.
- Cookie consent tools: used to display cookie notices and manage visitor cookie preferences.
- Google Analytics, Google Tag Manager, or similar analytics tools: used only if enabled to measure website traffic and usage.
- Accessibility tools: used to provide accessibility features and may remember accessibility-related preferences selected by visitors.
- SEO, caching, image optimization, and performance tools: used to improve website visibility, speed, and functionality.
Third-party providers may have their own privacy policies and data practices. We do not control the privacy practices of third-party providers.
Accessibility Tools
Our website may use accessibility tools to help improve usability for visitors. These tools may allow visitors to adjust visual settings, contrast, text size, navigation options, language options, or other display preferences.
Accessibility-related tools may use cookies or local storage to remember selected preferences. These tools are provided to support usability and do not replace our ongoing efforts to improve website accessibility.
Security and Spam Prevention
We use reasonable administrative, technical, and security measures to help protect the website and information associated with it. This may include hosting security, firewall tools, login protection, malware scanning, spam prevention, and review of suspicious activity.
No website, server, email system, online form, patient portal, or online transmission is completely secure. We cannot guarantee that information transmitted through the website, a third-party portal, or by email will be completely protected from unauthorized access, loss, misuse, or disclosure.
Comments and Public User Accounts
Our website is not intended to provide public visitor accounts or public comment areas for general website visitors.
If public comments or visitor account registration are enabled in the future, we may collect information submitted through those features, along with related technical information such as IP address, browser user agent, and spam-prevention data.
Media Uploads
General website visitors are not intended to upload images or media files directly to this website.
If image or file uploads are enabled in the future, uploaded files may contain embedded metadata, including location data. Visitors should avoid uploading images with embedded location data or other unnecessary personal information.
Embedded Content and Links to Other Websites
Our website may include links to third-party websites or embedded content, such as maps, patient portal links, videos, images, social media links, or other external resources.
Embedded content from other websites behaves in the same way as if you visited that website directly. These third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content.
We are not responsible for the privacy practices, content, policies, availability, or security of third-party websites.
Social Media
Our website may link to social media platforms, including Facebook or other platforms. If you interact with those platforms, they may collect information according to their own privacy policies and terms.
Who We Share Information With
We do not sell personal information for money.
We may share limited information with service providers that help us operate the website, maintain security, analyze website usage, provide accessibility functionality, manage cookie preferences, support email or communications, or provide business, administrative, legal, or healthcare-related services.
We may also disclose information if required or permitted by law, regulation, legal process, court order, government request, healthcare privacy requirement, administrative obligation, or to protect the rights, safety, privacy, property, or security of Haile Medical Group, our patients, website visitors, employees, providers, or others.
How Long We Retain Information
We retain personal information only as long as reasonably necessary for the purpose it was collected, including communication, administrative needs, website administration, legal compliance, healthcare recordkeeping, accounting, security, and business purposes.
Technical, analytics, cookie, and security data may be retained according to the settings of our website systems, hosting provider, analytics tools, security tools, cookie consent tools, and related services.
Patient information and protected health information may be retained according to separate healthcare, HIPAA, legal, insurance, administrative, and medical record retention requirements.
Your Choices and Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information you have submitted through the website, subject to legal, healthcare, security, accounting, administrative, or legitimate retention requirements.
You may also manage cookies through your browser settings and, where available, through our cookie consent tool.
To make a website privacy-related request, contact us by phone at (352) 367-9602.
We may need to verify your identity before responding to certain requests.
Children’s Privacy
Our website is intended to provide general information about healthcare services and resources. It is not intended to knowingly collect personal information directly from children under the age of 13 through general website features.
If we become aware that personal information from a child under 13 has been submitted through the website without appropriate authorization, we will take reasonable steps to delete or address that information in accordance with applicable requirements.
Do Not Track Signals
Some browsers may send “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, our website may not respond to them automatically. Visitors may manage cookies through browser settings and, where available, through our cookie consent tool.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, plugins, tools, services, legal requirements, healthcare privacy practices, or business practices.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how website-related information is handled, please contact us:
Haile Medical Group
4750 SW 91st Drive
Gainesville, FL 32608
Phone: (352) 367-9602
Fax: (352) 378-5927
Website: https://www.hailemedicalgroup.com